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Get clear answers and assistance from the Quick At support team.

Support

Quick At Support

Get help with rides, drivers, business listings, courier pickup, shopping, referrals, affiliate marketing, and account access.

How we can help
Quick At Support helps users understand the platform, solve booking problems, update account details, contact the correct department, and get guidance for rider, driver, business, courier, and referral/affiliate services.
Contact support
WhatsApp / Phone: 064 558 6755
Email: admin@quickat.co.za
For the fastest help, send a WhatsApp message with your name, phone number, account type, and what you need help with.
Support departments

Rider Support

Help with ride bookings, pre-bookings, profile details, wallet, referral codes, trip history, and ride problems.

WhatsApp Rider Help

Driver Support

Help with driver signup, approval, vehicle details, going online, available trips, completed rides, and driver tools.

WhatsApp Driver Help

Business Support

Help with business profiles, logos, Google Maps address, products, services, prices, manager details, and social links.

WhatsApp Business Help

Courier Support

Help with pickup address, drop-off address, package details, courier booking, delivery notes, and pickup/drop-off support.

WhatsApp Courier Help

Shopping & Services

Help with listed businesses, products, services, contact person details, ride booking to a business, and courier pickup.

Contact Us

Referral / Affiliate

Help with referral codes, affiliate code, signup rewards, completed ride rewards, wallet earnings, and rules.

WhatsApp Affiliate Help
Before contacting us
To help us support you faster, please send:
  • Your full name and phone number.
  • Your account type: rider, driver, business, affiliate, or courier customer.
  • Your booking/trip details if the issue is about a ride or courier booking.
  • A screenshot if you received an error message.
  • The page or feature where the problem happened.
Support rules
Quick At can verify account details, bookings, driver profiles, business profiles, referral/affiliate earnings, and payment or wallet records before making changes. Support is provided to help users follow the correct process and keep the platform reliable.
Useful links

Quick At Support is here to guide users through the correct booking, signup, listing, referral, and account processes.

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Your next ride is only a few taps away.

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